Thank you for choosing to book with Ashness farm Bed and Breakfast. We look forward to welcoming you to our home. When you make this booking with us you are entering into an agreement with us. Please read our terms and conditions of booking below.
Prices: The price includes accommodation and breakfast. Unless clearly stated on the booking form all extras such as packed lunches, flowers, drinks etc are additional. We accept the following forms of payment: cash, debit and credit cards.
Pets: Guest pets are not permitted in our home.
Booking: To make a booking with us either book online with Inn Style through our website or if you prefer contact us by telephone or email. We will need details from you to complete a booking, name, address, telephone number, and email address, number of guests, room choice, and date of holiday and arrival time. You will then receive an emailed from Inn Style with a request to pay your deposit through a secure payment portal called Stripe. All bookings made more than 30 days prior to your arrival will be asked to pay a one night fee as deposit. Guests who book within 30 days of their holiday with us will be asked to pay the full amount at the time of booking. All guests paying a deposit only will be invoiced at the end of their stay with us for their balance plus any guests with extras e.g. packed lunches.
Cancellation and Insurance: Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made up to 30 days before your holiday with us, you will not be liable for the total balance. For cancellations made after this time or by failing to take up the holiday without cancelling you will be liable for the total balance of your holiday booked with us. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.
Accommodation not available: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Arrival: Your accommodation is available to you from 5pm on the day of arrival. (This is slightly later than due to the fact I’m using an ozone sanitizer machine in each room between guests for everyone’s safety). Please advise us of your arrival time. We like all guests to arrive by 10.30pm
Departure: Please be ready to leave your accommodation by 10am on the day of your departure. Your invoice for your accommodation, less any monies paid and any extras taken during your stay is payable on departure.
Damages and Breakages: Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.
Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Data: Any data gathered during the course of your booking may be held on our computer. All payments are taken through a secure payment portal called Stripe.
Covid 19 during the pandemic I will be following government guidance on when I can reopen. I will also be following the guidelines given on how I can operate. If you need to cancel your booking due to Covid I will try first to accommodate your booking on another date. If I need to cancel your booking due to Covid I will refund your money.
We look forward to welcoming you to Ashness Farm Bed and Breakfast. Thank you.